Privacy policy | Next Owner

What we collect

Account details: your email address (used to sign you in with a one-time code), your full name, a contact mobile number (from any country), and whether you are a private or trade account.
Verification: whether your email, Emirates ID (when UAE PASS is available) and proof of funds have been verified, and the dates they are valid until. We do not keep copies of your Emirates ID.
Listings: the car details, photos, prices, the lowest offer you will accept, your meeting point and viewing times. Your lowest acceptable offer and meeting point are never shown to buyers.
Vehicle identification: your car’s VIN (chassis number) and a photo of its VIN plate. We never show these on your listing. A buyer only sees them once they have booked a viewing or you have accepted their offer, so they can check the car’s history.
Registration card (Mulkiya): if you choose to scan your card, the photos are sent to our card-reading provider to read the car details, then discarded. We keep only the car details, the chassis number and the registered owner’s name, to check that the seller owns the car and that the VIN matches. Card photos are not stored or shown to anyone.
Activity: offers you make and receive, viewings you book, whether you attended, sale progress, messages attached to offers, reports and blocks.
Device: a push-notification token if you allow notifications, and basic technical logs (such as errors and sign-in times) that keep the service working and secure.

To run the marketplace: show your car to buyers, pass offers and viewings between buyers and sellers, and share contact details once a sale is agreed.
To protect people: check that buyers meet our standard and any proof-of-funds request, show buyers’ track records (viewings attended and missed), and investigate reports of scams or abuse.
To tell you what is happening through notifications about offers, viewings and sales.
To meet legal obligations and resolve disputes.
We do not sell your personal data and we do not use it for third-party advertising.

Anyone, including visitors who are not signed in, can see your car’s make, model, year, mileage, specification, emirate, asking price and its three main photos.
Signed-in buyers also see your other photos, description, viewing area and verification badges, but not your name.
Your name is shown only as your first name and the initial of your last name (for example “Sara M.”), and only to someone who has booked a viewing with you or whose offer you accepted. The same applies to buyers: sellers see a buyer’s badges and viewing track record, and their short name only once they have booked a viewing or had an offer accepted.
Phone numbers are shared only between a buyer and seller once a sale is agreed.

Supabase, which hosts our database, sign-in and photo storage.
Anthropic, which reads registration card photos when you choose to scan one. Photos are processed to return the car details and are not used to train its models.
Resend, our email provider, to send sign-in codes, and Apple or Google, to deliver push notifications.
Authorities, when the law requires it, or to protect people from fraud or harm.
Some of these providers process data outside the UAE. We only use providers that protect personal data to a standard consistent with UAE law.

We keep your data while your account is open. When you delete your account we delete your profile, listings, photos, offers and viewings straight away.
Reports you filed are kept without your name. Records of completed sales may be kept for up to 5 years where the law requires it.

You can see and correct your details in the app, and delete your account at any time from Account › Delete my account.
You can also ask us for a copy of your data, to correct it, to restrict how we use it, or to delete it by emailing support@nextowner.ae. We reply within 30 days.
If you are unhappy with how we handle your data, you can complain to the UAE Data Office.

Your data is encrypted in transit and access is restricted by account. No system is perfectly secure, so please keep your phone and sign-in codes private.
Next Owner is for adults aged 18 and over.

We will tell you in the app before any important change to this policy. Questions: support@nextowner.ae.